Terms and Conditions
Terms and Conditions of Website Use
These Terms and Conditions govern the use of the website www.alphatravelmarketing.com (“Website”), operated by:
Alpha Travel & Marketing SEE d.o.o. Subotica
Vrtna ulica 15
24000 Subotica
Republic of Serbia
Company registration number: 21249785
Tax identification number: 109826692
Licence no.: OTP 74/2025
Email: info@alphatravelsee.com
By accessing or using this Website, you agree to these Terms and Conditions. If you do not agree with them, please discontinue use of the Website.
1. Purpose of the Website
The Website provides information about Alpha Travel & Marketing, its destinations and services, including destination management, group travel, MICE services, corporate events, team building, travel-related marketing services and other travel and event solutions.
The Website is primarily intended for travel agencies, tour operators, companies, event planners, associations, institutions, delegations and other professional partners.
2. Website Information Does Not Constitute a Binding Offer
Information, sample programs, destinations, itineraries, services, images and other materials published on the Website are provided for general information and inspiration.
Unless expressly stated otherwise, content published on the Website does not constitute a binding contractual offer.
Prices, availability, accommodation, venues, transportation, activities, schedules and other travel or event components are subject to availability and confirmation.
3. Request for Proposal
Visitors may submit a Request for Proposal, enquiry or project brief through the Website.
Submitting a request does not create a contract, reservation or obligation for either party.
Alpha Travel & Marketing will review the information provided and may request additional details before preparing a proposal.
A proposal becomes binding only when the parties expressly confirm the relevant services in writing and any required contractual, payment or booking conditions have been fulfilled.
4. Travel and Event Services
Specific travel, event, MICE, accommodation, transportation or other services may be subject to additional contractual terms, cancellation conditions, payment conditions and supplier rules.
Where a separate written agreement, booking confirmation or proposal contains terms that differ from these Website Terms, the terms of that specific agreement shall apply to the relevant service.
Third-party suppliers may apply their own conditions, including hotels, transport providers, venues, airlines, restaurants, attractions and activity providers.
5. Accuracy of Information
Alpha Travel & Marketing makes reasonable efforts to keep information on the Website accurate and current.
However, destinations, opening hours, transportation schedules, suppliers, services, events, regulations and travel conditions may change without notice.
We therefore do not guarantee that all Website information will always be complete, error-free or continuously up to date.
6. Website Availability
We may modify, suspend, update or remove Website content or functionality at any time.
We do not guarantee uninterrupted or error-free access to the Website and shall not be responsible for temporary unavailability caused by maintenance, technical issues or circumstances beyond our reasonable control.
7. User Responsibilities
Users must use the Website lawfully and must not attempt to interfere with its security, functionality or availability.
Information submitted through forms must, to the best of the user’s knowledge, be accurate and must not infringe the rights of third parties.
Users must not upload malicious files, unlawful content or information that they are not authorised to provide.
8. Intellectual Property
Unless otherwise indicated, Website content—including text, branding, logos, graphics, layouts, program descriptions and original materials—is owned by or licensed to Alpha Travel & Marketing SEE d.o.o. Subotica.
Website content may not be reproduced, republished, distributed or commercially exploited without prior written permission, except where permitted by applicable law.
Third-party photographs, trademarks and other materials remain the property of their respective owners.
9. Third-Party Websites
The Website may contain links to external websites, services or platforms.
Alpha Travel & Marketing is not responsible for the content, availability, security or privacy practices of third-party websites.
Users should review the terms and privacy policies of those websites separately.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Alpha Travel & Marketing shall not be liable for indirect or consequential loss arising solely from use of, or inability to use, this Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Liability relating to actual travel, event or destination-management services is governed by the applicable agreement, booking conditions and mandatory law.
11. Privacy and Cookies
Personal data submitted through the Website is processed in accordance with our Privacy Policy.
The Website’s use of cookies and similar technologies is described in our Cookie Policy.
12. Changes to These Terms
We may update these Terms from time to time.
The current version will always be published on the Website together with the date of the latest update.
13. Governing Law
These Terms are governed by the laws of the Republic of Serbia.
Unless mandatory law provides otherwise, disputes relating to the use of this Website shall be subject to the jurisdiction of the competent courts in the Republic of Serbia.
14. Contact
Questions regarding these Terms may be sent to:
Alpha Travel & Marketing SEE d.o.o. Subotica
Vrtna ulica 15, 24000 Subotica, Serbia
Email: info@alphatravelsee.com